Privacy Policy

Last Updated: October 31, 2024

Welcome, dark souls and collectors of the macabre, to the Mortem Horror Shop Privacy Policy. Within these digital catacombs, we detail how we collect, use, and protect your personal information as you explore our collection of horror-themed treasures. We approach your privacy with the same reverence we reserve for our rarest artifacts.

1. INFORMATION WE COLLECT FROM THE SHADOWS

To fulfill your dark transactions and enhance your experience in our crypt, we may collect the following information:

Personal Information You Provide:

• Identity & Contact Details: Your name, email address, shipping address, and phone number when you place an order or contact our coven.
• Payment Information: Payment details necessary to process your tribute. Note: We do not store your complete payment details in our crypt. These are handled by our secure payment gateways.
• Communications: Records of your correspondence with our keepers.

Information Collected Automatically:

• Device & Browsing Information: IP address, browser type, device information, and browsing patterns on our domain.
• Order Details: Products you view, add to cart, or purchase from our dark collections.

2. HOW WE USE YOUR INFORMATION

We use the information we gather for these unholy purposes:

• To process your orders for accessories, apparel, costumes, and other macabre goods
• To communicate with you about your orders, inquiries, and our latest collections
• To improve our website and your browsing experience through the shadows
• To prevent fraud and protect the security of our crypt and patrons
• To comply with legal obligations in the mortal realm

3. SHARING YOUR INFORMATION WITH THIRD PARTIES

We value your trust and do not sell your personal information to third parties. We may share your information only in these specific circumstances:

• Service Providers: With trusted partners who help us operate our crypt, such as payment processors (PayPal, credit card networks) and shipping carriers.
• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Mortem Horror Shop, our patrons, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

4. DATA STORAGE AND SECURITY

Your Financial Safety in Our Crypt:

At Mortem Horror Shop, we treat your personal information with the same care we devote to our rarest horror collectibles. Our systems are fortified with encryption technology and security measures designed to protect your data from unauthorized access, alteration, or destruction.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

5. INTERNATIONAL DATA TRANSFERS

We welcome dark souls from across the globe, though please note that your personal information may be transferred to and processed in countries other than your own, including the United States where our crypt is located. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. These digital footprints help us understand how you navigate our collections of costumes, crypt goods, and other dark treasures.

You can control cookie preferences through your browser settings, though disabling cookies may affect your experience in our crypt.

7. YOUR RIGHTS AND CHOICES

As a valued patron of Mortem Horror Shop, you have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails.

8. CHILDREN’S PRIVACY

Our crypt is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

10. CONTACT OUR COVEN